Privacy Policy

Last updated: April 20, 2026

Overview

Coastal Comfort ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website or request our services, how we use it, and your rights. By using our site or contacting us, you agree to this policy.

Information we collect

We collect information you give us directly and information we collect automatically when you use our site.

Information you provide

• Contact details (name, phone, email, address) when you request an estimate or schedule a service.
• Service details you describe in a form or a message.
• Payment information when you pay for service. Payments are processed by a secure third-party processor; we do not store card numbers on our servers.

Information collected automatically

• Device and usage data (IP address, browser type, pages visited, referring URL).
• Cookies and similar technologies to remember preferences and measure site performance.

How we use your information

• To respond to your inquiry and schedule or perform service.
• To send receipts, appointment reminders, and service updates.
• To improve our website, services, and customer support.
• To comply with legal obligations.

SMS messaging

By providing your phone number, you consent to receive text messages (SMS) from Coastal Comfort related to scheduling, service updates, and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. We do not share phone numbers with third parties for their marketing purposes.

Cookies

We use cookies for essential site functionality and for basic analytics. You can control or delete cookies through your browser settings. Disabling cookies may affect site functionality.

Sharing information

We do not sell your personal information. We may share it with:

• Service providers who help us run our business (hosting, analytics, payment processing), bound by confidentiality.
• Law enforcement or regulators when required by law.
• A successor entity in the event of a merger, acquisition, or sale of assets.

Your rights

Depending on your state of residence, you may have rights to access, correct, delete, or restrict processing of your personal information, or to opt out of certain uses. To exercise these rights, contact us at info@coastalcomforttx.com.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No online system is perfectly secure; we cannot guarantee absolute security, but we take the responsibility seriously.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above. Continued use of the site after changes are posted means you accept the updated policy.

Contact

Questions about this policy? Email info@coastalcomforttx.com or call (409) 202-2188.